Effective Date: August 8, 2026
1. Overview
Sourcr provides design and development services on monthly subscriptions. This policy explains how billing, cancellations, and refunds work so there are no surprises.
2. Subscription Billing
Plans are billed monthly in advance. By subscribing, you authorize Sourcr to charge your payment method on a recurring basis until you cancel.
3. Cancellations
You can cancel at any time. Cancellation stops all future billing, and your access and active work continue until the end of the current paid period.
4. Monthly Fees
Because design and development work begins promptly each cycle, monthly subscription fees are generally non-refundable once a billing period has started.
5. Refund Eligibility
Refunds are reviewed case by case. You may be eligible if no work has been delivered, or in the event of a duplicate charge or billing error, when requested within 14 days of the charge.
6. One-Time & Setup Fees
Any one-time project, setup, or third-party costs are non-refundable once the related work or purchase has commenced.
7. How to Request a Refund
Email info@sourcr.net with your account details and reason for the request. We respond to all refund requests within 5 business days.
8. Chargebacks
If you have a billing concern, please contact us first so we can resolve it directly. Filing a chargeback before contacting us may delay resolution.
9. Changes & Contact
We may update this policy periodically, and continued use of Sourcr after changes implies acceptance. Questions? Contact us at info@sourcr.net.